Your information should be handled responsibly.

Information we collect

When you contact us, we may collect your name, business name, phone and WhatsApp numbers, email address, location, property or order details, preferred dates, messages and an optional pest photograph.

Why we use it

We use the information to respond to enquiries, prepare quotations, assess service or product needs, arrange pest-control visits, confirm farm availability and plan collection or delivery.

Storage and access

Online submissions are stored in protected website services. Optional photographs are stored separately from the main enquiry record. Access should be limited to people who need the information to respond to the request.

Sharing

We do not sell personal information. Information may be shared with service providers where necessary to operate the website, communicate with you or deliver the requested service, subject to appropriate safeguards.

Retention

Information is kept only as long as reasonably required for the enquiry, service, record-keeping and applicable legal obligations.

Your choices

You may ask Lonezer Projects to correct or delete personal information where applicable. Contact info@lonezerprojects.co.za or call 076 981 5878.

Updates

This notice may be updated when the website or business processes change. Last updated: 22 August 2026.